Olga

We booked a bachelorette reformer Pilates class at Club Pilates here in Hollywood and unfortunately the experience was incredibly disappointing from the moment we arrived. Our group spent $39 per person ($312 for 8 of us) for a class we were genuinely excited about, but the staff completely ruined t

Booked and prepaid for an 8am beginner Pilates class for a group of 8 girls for a Bachelorette while visiting from out of town. Four of us arrived on time, and the remaining four were delayed due to traffic. We immediately notified the front desk, but were told they would not be allowed in the class

…d they would not be allowed in the class past 8:05am. The front desk employee stated, “it’s our policy” and “she will yell at me,” referring to the instructor, Olga. Our group coordinator had actually called months in advance to ask the best way to reserve a class for a larger party, and we followed the exact process recommended by the business. Unfortunately, the interaction t…